Privacy Refund and Delivery Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally valuable information to anyone. We will disclose your personal information if we believe in good faith that we are required to do so by law. We will also disclose personal information to law enforcement officials if we believe our disclosure of the personal information will help protect the safety or security of our customers, employees, or our property.

Marketing

For those who have registered for a newsletter, we may use your information to notify you regarding relevant information. We may contact you by email. If at any time you decide you no longer want to be contacted by us nor receive further information, please contact us and we will remove you from our mailing list. Our marketing emails also contain a link to immediately unsubscribe from further emails.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Return & Refund Policy

All gift card Sales are Final. No Refunds. Deposits are non-refundable though they may be transferrable.

Shipping Policy/Delivery Policy

Orders received by noon (Pacific Time) are sent same day Orders received after noon (Pacific Time) are sent the next business day. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.

If you’re trying to estimate when a package will be delivered, please note the following:

  • Credit card authorization and verification must be received prior to processing.
  • Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.